Shipping policy
We offer international shipping
International shipping is available.
If your country isn’t listed at checkout, please email us at hola@gabrielasierra.com.mx — I’ll be happy to provide a quote and options.
Enjoy FREE SHIPPING to Canada and the U.S. — automatically applied at checkout.
Order Processing Time
Orders are processed within 1–5 business days and shipped the next business day.
Please note that we do not ship on weekends or holidays.
Estimated Delivery Time
Domestic Orders (Canada):
1–5 business days, depending on your location (shipped via Canada Post).
International Orders:
Shipped via Canada Post or FedEx — estimated delivery time is 5–15 business days.
A tracking number will be provided once your order has shipped.
It is the customer’s responsibility to track the progress of their shipment.
Shipping Costs
To view shipping costs, please add your selected items to your cart and proceed to checkout.
Free shipping will be applied automatically if your order qualifies.
Customs, Duties & Taxes
Import taxes and related customs duties may be collected once your order reaches its destination.
These charges are determined by your local customs office and are the buyer’s responsibility.
We are not responsible for customs delays or additional fees — please contact your local customs office for more information.
Lost or Stolen Packages
We are not responsible for packages lost in transit, stolen after delivery, or unrecovered packages confirmed as delivered.
Please make sure your delivery address is correct and secure.